Assist Megacorp, Inc., 25 Taylor St, San Francisco, CA 94102 (“Company,” “we” or “us”) values the privacy of our customers, users and others ("you" or "User") who use the Assist mobile phone application or SMS response service (“Application”), and the other services and content (e.g. widgets, feeds and applications), owned or operated by us (collectively, the “Services”). In the provision of the Services, we are committed to maintaining the privacy of your personal information. This privacy policy (“Privacy Policy”) explains how personal information is collected, used and disclosed with respect to your use of the Services. Please read this page carefully. If you do not accept this Privacy Policy, you are not permitted to use the Services. We may amend or modify this Privacy Policy at any time with notice provided on the Sites and/or by notification to your last known email address. Information will be handled according to the Privacy Policy in effect at the time the information is used.
We receive and collect personally identifiable information about individual Users of our Services (such as name, contact information, etc.):
We aspire to be an environment where people can interact safely with their friends and the people around them. We have implemented many safety and privacy controls in the Services as part of our goal to enable people to share their information with only the people they want to see it. And we are constantly improving our systems for identifying and removing inappropriate content and people from the Services. Children under 13 years old are not permitted access to the Services. In addition, parents of children 13 years and older should consider whether their child should be supervised during the child's use of the Services. Despite our safety and privacy controls, we cannot guarantee that the Services are entirely free of illegal, offensive, pornographic or otherwise inappropriate material, or that our Users will not encounter inappropriate or illegal conduct from other Users. Consequently, you may encounter such content and conduct. You can help our Company by notifying us of any nudity or pornography, or harassment or unwelcome contact by clicking on the "Report" link accessible in places throughout the Services. Where confidential complaints are made through this reporting tool, we will use our best efforts to remove the offending content or conduct and to warn or, as appropriate, to bar from the Services those transmitting such content or engaging in such conduct within 24 hours of receiving your complaint, as well as taking appropriate action against the User or recommender’s conduct when appropriate. Where complaints about nudity or pornography, or harassment or unwelcome contact are made by independent email to help@assi.st, we will acknowledge receipt of your complaint and begin addressing your complaint within 24 hours of receipt. We will report back to you within 72 hours of receiving your email complaint to inform you of the steps we have taken to address the complaint. We need all Users to report suspicious people and inappropriate content they encounter through the Services. And we strongly encourage Users under the age of 18 to talk to their parents or a responsible adult immediately if someone online says or does something to make them feel uncomfortable or threatened in any way. Remember that although using fake names is a violation of our Terms of Use, people are not always who they say they are. You should always be careful when revealing too much information to people you do not know in the real world. And it is always risky to meet anyone in person whom you don't know through real world friends. Always follow these important safety tips when using the Services:
When you complete your profile or register for the Services, you will be presented with a series of choices regarding whether you want to receive certain types of communications from us and/or our business partners and advertisers. If you do not wish to receive any or all of such communications, you may opt-out by responding "no" or clicking the appropriate opt-out box. By opting in to receive any and or all communications, you are granting permission to allow us, our business partners and advertisers to send the selected communications. We reserve the right to send you communications regarding the Services, or to advise you of changes to the Services or other events or occurrences which may affect your access to or use of the Services (such as service announcements, administrative notices and the like) without offering you the opportunity to opt out of them. If after opting-in to the Services or to receive communications from us and/or our business partners, you wish to opt-out of participation in the Services or from receiving future communications, you may do so at any time. To do so, simply log in to your Services account, go to your profile, and you will find options for editing your opt-in preferences.
We may collect IP addresses from Users of the Services, and collect and monitor other data and information about the activities of Users of the Services collectively. We only use such data anonymously and in the aggregate. This data is not used to track or monitor personally identifiable information of individual Users. We gather and monitor this data to analyze trends, administer the Services, identify Users when they use the Services, track Users' movements on the Application and Sites and gather broad demographic information for aggregate use. We may share this information with our partners so that they too may understand our User base and Service usage patterns, but only on a collective, aggregated basis and in a manner which does not reveal any personally identifiable information about any individual User.
The Services are hosted in the United States and are intended for Users in the United States. If you are using the Services from the European Union, Asia or any other region with laws or regulations governing personal data collection, use and disclosure that differs from the laws and regulations in the United States, this Privacy Policy, and our Terms of Use, then please note that you are transferring your personal information to the United States and by using the Services you consent to that transfer and to the use of such information in accordance with United States law.
The Services account containing your registration information, profile and resume is password protected, so only you (or third parties you provide your password to) can access your account. All personally identifiable information we collect about you is stored in limited-access servers. Our Services have technical, administrative and physical security measures and safeguards in place to protect against the loss, misuse and alteration of the information under our control. While we're committed to placing reasonable and appropriate safeguards to protecting your information against foreseeable risks, no computer system or information can ever be fully protected against every possible hazard, and we cannot guarantee that unauthorized third parties will not be able to circumvent those safeguards or use your personal information for improper purposes.
For your convenience, the Services may provide links to other sites or providers. When you leave our Site and/or Services and entering another site, we are not responsible for such third party sites or providers. You should carefully review the privacy statements of any other sites you visit, because those privacy statements will apply to your visit to such other sites.
If you have any questions or concerns regarding this Privacy Policy or privacy issues relating to the Services, you can contact us online at help@assi.st or by postal mail at ASSIST 25 Taylor St, San Francisco, CA, 94102.