The goal is to get customers what they need with the least friction. We like to compare automation on messaging to an ATM at a bank. It’s automated, fast, easy and customers love it.
Assist developed a new standard that eliminates the pre-defined scripts and choose your own adventure type experiences. We believe those are a thing of the past. The future is about letting the customer do what they want and allowing them to change their mind. With Assist, the future is here.
We are leveraging your own set of data and APIs to integrate with the main messaging platforms. On top of your data, we are adding our own layer of natural language processing and machine learning to deliver a better experience.
Co-Founder and CEO
Co-Founder and COO
Co-Founder and CTO
This post is the combination of ideas that can happen today and those that we would love to see happen tomorrow.
"I decided it’s time to try and add some rules to how we think about diversity at Assist if we are going to solve our lack of diversity."